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Create and configure a new API account in BigCommerce to generate API credentials for Wherehouse.

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To connect Wherehouse with BigCommerce via API, you’ll need to generate API keys directly from your BigCommerce control panel by creating an API account.
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Before you start, ensure you have the correct user permissions. Only the store owner or users with "Advanced Settings" permissions can create and manage API accounts.

Steps on Wherehouse 👨‍💻

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1️⃣  On the Wherehouse dashboard, within the subscription you’d like to authorize, select Platforms from the sidebar
Wherehouse
Wherehouse
https://app.wherehouse.co.za/connectors
 
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2️⃣  Locate the BigCommerce connector(s)
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You may have multiple connectors depending on your setup. Repeat the steps for each one that needs authorization.
3️⃣  Click Authorize
 
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Here you will enter the following credentials from BigCommerce:
  • Client ID
  • Client Secret
  • Access Token
 
Steps on how to obtain these below ⬇️
 
 

Steps on BigCommerce 👨‍💻

 
1️⃣ Log in and navigate to API Accounts:
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  • Log in to your BigCommerce dashboard
  • Go to Settings > Store-level API accounts
  • Click + Create API Account
 
2️⃣ Select the Token type:
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  • A dropdown menu will appear.
  • Select Create V2/V3 API token.
 
3️⃣ Name your API account:
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Enter a clear, descriptive name (this is for your reference)
👉 We recommend: Wherehouse
 
4️⃣ Note your API path:
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  • Copy and save your API path
      • ☝️ You’ll need to enter it on the Wherehouse modal
  • If you use B2B Edition in your BigCommerce store, use the B2B Edition API path
 
5️⃣ Set the OAuth Scopes (Permissions):
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For each API resource, set the permission level as follows:
  • App Extensions: None
  • Carts: None
  • Channel Settings: modify
  • Channel Listings modify
  • Checkouts: None
  • Checkout Content: None
  • Content: None
  • Customers: modify
  • Customer Login: modify
  • Fulfillment Methods: modify
  • Information & Settings: None
  • Marketing: None
  • Metafield Ownership: manage
  • Metafields Access: full
  • Orders: modify
  • Order Fulfillment: modify
  • Order Transactions: modify
  • Payments - Get accepted methods: None
  • Products: modify
  • Sites & Routes: None
  • Store Inventory: modify
  • Store Locations: modify
  • Stored Payment Instruments: None
  • Store Translations: None
  • Themes: None
 
5️⃣ Save and Copy Your Credentials:
  • Once you've configured the name and scopes, click Save.
  • A pop-up window will appear displaying your API credentials:
    • Client ID
    • Client Secret
    • Access Token
      • 🚨
      This is the only time these credentials will be shown.
  • Be sure to immediately copy and store them securely. If lost, you’ll need to create a new API account.
  • BigCommerce will also prompt you to download a text file containing the credentials — save it safely.
  • You’ll now enter these credentials in Wherehouse (step 4️⃣ in the below)
 

Back on Wherehouse 👨‍💻

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4️⃣ Enter the BigCommerce API credentials you’ve copied into the Wherehouse modal:
  • API Path
  • Client ID
  • Client Secret
  • Access Token
 
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5️⃣  Hit save and if all went well you should see “Successfully authorized connector”.