How to manually run a connector: select items

Manually run a connector for specific order(s) or specific product(s) instead of running it on the entire catalogue

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Understanding Connectors 🔗

Connectors allow Wherehouse to securely communicate with your eCommerce platforms. On your Wherehouse dashboard, you'll find import and export connectors.

Why Run a Connector for Select Items? 👨‍💻

This feature enables you to manually initiate or re-run a connector exclusively for specific product(s) or order(s), facilitating updates solely on those chosen items.
 
There are two methods to achieve this:
  1. You can select specific order(s) and manually trigger or re-run a connector on those items rather than running it on the entire catalogue.
  1. You can manually enter specific product or order codes for a targeted sync when running a connector. This functionality accommodates customers who prefer filtering products or orders externally, such as using Excel or another system, and then performing updates solely on those chosen items.
 

Option 1: Selecting Specific Order(s) within a Catalogue to Run a Connector On

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1️⃣  Sign in to your Wherehouse account
2️⃣ Click on the orders button for the catalogue that contains the order(s) you want to run the connector on
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The catalogue determines the collection of products the connector will run on.
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3️⃣ Select the order(s) you would like to run the connectors on
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You can use the filters to find specific orders
4️⃣ Click on the Bulk actions drop down and select Run sync
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5️⃣ Click on the connector you want to manually run
 
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The Order Codes will pre-populate in the box with the items you selected in the interface
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The force run function is useful when you manually updated something on the destination system and Wherehouse needs to re-sync it
Only select the Force run box if you want to re-run items that have already been synced.
6️⃣ Hit the Start Run button
 

Option 2: Manually Entering Product or Order Code(s) to Run a Targeted Sync

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1️⃣  Sign in to your Wherehouse account
2️⃣ Navigate to the Platforms page
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The link icon on the left will take you to the Platforms page
 
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3️⃣ Select the Platform that contains the Connector you would like to run
 
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4️⃣ Select the Connector you want to run
 
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5️⃣ Click the Run Now button
 
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For Orders:
6️⃣ Select the “Specify specific order numbers” box
 
 
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For Products:
6️⃣ Select the “Specify specific SKUs” box
 
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For Orders:
7️⃣ Type the order number(s) for the order(s) you would like to run the connector on in the box
 
 
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For Products:
7️⃣ Type the product SKU(s) for the product(s) you would like to run the connector on in the box
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You can also copy the product or order code(s) from your external system, such as Excel, and then paste the list of codes into the box
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The force run function is useful when you manually updated something on the destination system and Wherehouse needs to re-sync it
Only select the Force run box if you want to re-run items that have already been synced.
8️⃣ Hit the Start Run button
 
The steps above not working? We’ve got your back, contact us at:
hello@wherehouse.co.za