Do not index
What is the Stock Recon Report?
The Stock Recon Report is part of Wherehouse’s Marketplace Toolbox — a collection of handy, value-added tools designed to make marketplace selling easier.
This feature helps Takealot sellers reclaim money for “lost” stock, without the usual manual admin.
Takealot provides a monthly stock reconciliation sheet, which sellers can use to submit claims for missing inventory. While helpful, the process can be time-consuming and complex.
Wherehouse simplifies this process by:
- Analysing the Takealot recon sheet for you
- Identifying claimable items
- Automatically generating a compliant invoice
- Giving you a clear dashboard view of your current and historic claims
Why use our Stock Recon Report?
Instead of manually working through spreadsheets, calculations and creating an invoice, Wherehouse:
✅ Saves you hours of admin
✅ Reduces human error
✅ Ensures your invoice meets Takealot’s requirements
✅ Helps you decide whether older claims are still worth submitting
As of right now, Takealot charges an Administrative fee:
If you submit an invoice for a claim more than 30 days after the Stock Report becomes available on the Seller Portal, you will be charged an administration fee of R200 (excluding VAT) for each month the claim is late. Wherehouse automatically notifies you of a new report and calculates the estimated fees (if applicable) automatically.
How it works 🧐
1️⃣ View your dashboard

The Stock Recon dashboard gives you a clear overview of:
- Available claims per month
- Submitted claims
- Total claimable amounts
You’ll also see indicators for late submission fees, which Takealot applies to older claims — helping you decide whether to proceed.
2️⃣ Generate your invoice
When you’re ready to submit a claim:
- Select the relevant month
- Click to generate the invoice
A popup will prompt you to complete:
- Banking details (saved for future use)
- Billing details (pre-filled from your Wherehouse account where possible)
Once completed, your invoice is generated in line with Takealot’s requirements.
With the Takealot Stock Recon CSV and invoice downloaded you can follow the step-by-step guide on the Wherehouse dashboard taking you through how to upload and submit your stock recon to Takealot.
Where does the data come from? 📊
All data is sourced directly from Takealot.
Wherehouse does not perform independent calculations — we simply structure and interpret the data from the official recon sheet to make it usable and actionable.
How does Takealot calculate claim values?
Takealot determines the claimable amount based on:
- The average selling price of the item in the previous month
- Minus marketplace fees that would have applied if the item had been sold
The monthly recon sheet includes key columns that support this calculation, which Wherehouse reads and translates into your claim.

Important to know ⚠️
- Late submission fees apply
Takealot charges a fee for claims submitted for older months. This is visible in your dashboard so you can make an informed decision.
- Recovered stock will be recharged
- You will be automatically charged for it again if you previously submitted a claim and were paid out
If Takealot later finds the “lost” stock:
This means claims are not always final, and adjustments can happen later.
The Wherehouse Stock Recon Report takes a manual, admin-heavy process and turns it into a quick, guided workflow — helping you recover what you're owed with far less effort.
For more information on Takealot’s stock reclaim process, please see their documentation below: